Online Bingo Game Questions

Frequently Asked Questions

We are pleased to provide answers to the most commonly asked questions.

[01] What is Flash Bingo?
[02] What do I need to Play Flash Bingo?
[03] What is Flash?
[04] What is my Browser?
[05] Does Flash Bingo have deposit limits?
[06] How do my deposits show on my credit card statement?
[07] What can I Win?
[08] How Do I Get Paid If I Win?
[09] Can I Keep My Winnings With The Flash Bingo Cashier?
[10] How Can I View My Account History?
[11] Does Flash Bingo Withhold Any Deductions From My Winnings?
[12] How Do I Know The Game Is Not Fixed?
[13] How Do I Know My Credit Card Number Is Secure?
[14] What Benefits Does Registering Give Me?
[15] How Do I Play?
[16] How Can I Optimize Game Speed?
[17] Do I lose my bingo game if my connection fails?
[18] How Old Do I Have To Be To Play Flash Bingo?
[19] What are my responsibilities when I come to Flash Bingo?
[20] Are there any other issues I should be aware of?
[21] Having checked the site, I still have questions I need answered.

[01] What is Flash Bingo?

A: Flash Bingo is the ultimate online bingo experience. We work constantly to improve our players' experience and stay on the cutting edge of bingo games.

[02] What do I need to Play Flash Bingo?

A: To play Flash Bingo, you need a Version 4 or higher Browser, preferably Microsoft Internet Explorer 4+, and the Macromedia Flash Player 5+.
Click here to get the latest Microsoft Internet Explorer Browser. Click here To get the latest Macromedia Flash Player.

[03] What is Flash?

A: Flash is a plug in that expands the capabilities of your web browser, bringing rich multi-media animations, sounds, and fun into your browser with a very small download.

[04] What is my Browser?

A: Your Browser: e.g. Microsoft Internet Explorer 6.0
Your Operating System: e.g. Win2000

[05] Does Flash Bingo have deposit limits?

A: The minimum deposit at Flash Bingo.com is $20.00. There is no maximum deposit. Any player depositing in excess of $500 in any 30-day period will be asked to provide additional ID verification to confirm their deposit by fax.
Flash Bingo accepts payments by:
• Visa/MasterCard
• Neteller
• Pre Paid ATM
• DuoCash
• Western Union

[06] How do my deposits show on my credit card statement?

A: All deposits made at Flash Bingo will show on your credit card statement as a purchase by Rock International Ltd.

[07] What Can I Win?

A: Flash Bingo offers players real cash prizes with all the odds, chances and thrills of bingo games from the comfort of your own home. No more smoky bingo halls, long drives, or plane trips.

[08] How Do I Get Paid If I Win?

A: Go To Our Bingo Online Banking Center to view our 12 hour payout policy.

[09] Can I Keep My Winnings With The Flash Bingo Cashier?

A: Yes. You can keep winnings and deposits of any amount with the Flash Bingo cashier. You can request these funds at any time, 24 hours a day, 7 days a week.

If you require any further information on your Flash Bingo account or any information on banking arrangements, e-mail bingo@rocknevis.com which is available to handle all of your questions.

[10] How Can I View My Account History?

In the My Account page click player profile or player account, this will show you in real time the following: cash out requests, cash in requests, games played and all transactions. Any or all of these pages can be printed for your records.

[11] Does Flash Bingo Withhold Any Deductions From My Winnings?

No deductions are withheld from player winnings.

[12] How Do I Know The Game Is Not Fixed?

The bingo game software has been independently audited to confirm that the game is fair and true. All hands are dealt by a certified random number generator, which has been independently audited. Flash Bingo welcomes any of its players to have the software audited for fairness by any reputable third party if they desire.

[13] How Do I Know My Credit Card Number Is Secure?

Financial information is sent via a VeriSign Secure Server ID and all information is encrypted and protected against disclosure to third parties.

The latest encryption methods are used to protect your credit card number and ensure maximum security at all times.

[14] What Benefits Does Registering Give Me?

There are many benefits of registering with Flash Bingo! Here are but a few important ones:

The opportunity to play the most exciting online bingo games currently available anywhere on the Internet.

Winnings are paid out every working day so you will not be waiting weeks for your winnings.

[15] How Do I Play?

Playing Flash Bingo is very easy! Just follow this Step-by-Step guide:

:: Step 1

Register with Flash Bingo.

:: Step 2

Ensure that all information fields with a red star are correctly filled out and exactly match your details as shown on your credit card statement. Click the "NEXT" button. You will see a summary of your registration - if all information is correct, click the "SIGN ME UP" button. (If you need to change any of your information, click the "BACK" button and make any corrections. You must verify your password again, then click the "NEXT" button.)

:: Step 3

Once you have confirmed your registration information, click the "SIGN ME UP" button. A dialogue box will appear verifying your registration click "OK"
(you will be taken directly to the Members Area)

:: Step 4

Launch the Game Navigator

:: Step 5

Select the Bingo Game you wish to play

[16] How Can I Optimize Bingo Game Speed?

If the bingo games appear slow, try reducing the flash setting (from High to Low).

[17] Do I lose my bingo game if my connection fails?

No. The database tracks every play you have as you play. If you lose your connection, or disconnect voluntarily, your details are stored exactly as they stand at the time. When you log on again you will be returned automatically to the part of the game you were last playing at so you can continue your game.

Flash Bingo will never take your money in the case of a lost connection.

[18] How Old Do I Have To Be To Play Flash Bingo?

Anyone under 18 years of age is not allowed to make deposits or play.

Any person under legal age is actively discouraged from taking part in any game. Laws vary from country to country and, within the USA from state to state. Because the games are available in multiple countries, we cannot comment on specific legal issues. You should contact your local legal authorities for clarification.

[19] What are my responsibilities when I come to Flash Bingo?

You agree to comply with all rules and security procedures.

You agree to keep your Account ID and Password secure and secret at all times, and to avoid any unauthorized use.

You agree to keep your visits secure and personal. Once logged on, do not allow others to use your system.

Report any unauthorized transactions, or access to your account, immediately after you are aware of it.

[20] Are there any other issues I should be aware of?

IP addresses and details are logged and will be used to prosecute anyone who fraudulently attempts to use Credit or Debit cards or any other fraudulent payment methods.

[21] Having checked the site, I still have questions I need answered.

If you have any issue you would like further clarification on, please do not hesitate to contact us at:

bingo@rocknevis.com